Privacy Policy

Who we are

Luxem Global Trade is an exporter of brass components based at Faliya Wadi, B-16, Udyog Nagar, Digvijay Plot, Jamnagar, Gujarat 361005, India. You can reach us at info@luxemglobaltrade.com or on +91 85111 58598.

Information we receive

• Enquiries you send us. When you complete the enquiry form, the website prepares a message on your own device. It reaches us only when you choose to send it by email or WhatsApp. We then receive the details you included, such as your name, company, email address, phone number, country and product requirements.
• Direct communication. If you email, call or message us, we keep the correspondence needed to quote, supply and support your order.
• Technical data. Our web hosting provider, and any analytics tools we may add, can record standard technical information such as IP address, browser type, device and pages visited.

How we use it

We use your information to respond to enquiries, prepare quotations, produce and ship orders, prepare export and customs documents, keep business records and meet legal obligations. We do not sell personal information.

Who we share it with

We share information only where needed to fulfil an order, for example with freight forwarders, shipping lines, banks, customs authorities and manufacturing or finishing partners. We require them to use it only for that purpose.

Cookies and third-party services

At the time of writing this website does not set advertising or tracking cookies of its own. Pages load fonts from Google Fonts, which means your browser may contact Google servers and share your IP address with them. Links to WhatsApp, Instagram and LinkedIn take you to those services, which have their own privacy policies. If we add analytics or other tools, we will update this policy.

International transfers

We are based in India. If you contact us from another country, your information will be processed in India and wherever our service providers operate.

How long we keep it

We keep information for as long as needed for the purposes above and to meet accounting, tax and export record-keeping requirements.

Your rights

You may ask us to access, correct or delete the personal information we hold about you, or to stop contacting you, by writing to info@luxemglobaltrade.com. Depending on where you live, you may have additional rights under local law.

Security

We take reasonable steps to protect information, but no method of transmission over the internet is completely secure.

Changes to this policy

We may update this policy from time to time. The date at the top of this page shows when it was last changed.